High Standards

Quality of Our Staff

The quality of our service is governed by the quality of our staff. To maintain our high standards, the recruitment process is of paramount importance. All EMPIRE JANITORIAL SERVICES staff must complete a rigorous formal induction program and then go through an intensive training program that ensures that all staff is highly trained in the maintenance of various surfaces and in our standards of quality.

Quality Assurance

Supervisors Who Scrutinize the Work

EMPIRE JANITORIAL SERVICES has put a quality assurance plan in place to verify that these standards and the requirements of the scope of work are being met. This plan is monitored by our on-site supervisors who scrutinize the work and quality of cleanliness on a nightly basis. Supervisors ensure that the scope of work listed and the procedures established are strictly adhered to.

Key Objectives

Provide Value for Money

EMPIRE JANITORIAL SERVICES key quality business objectives are to:

• provide exceptional service and reliability for the duration of the contract
• provide quality workmanship by committed and trained personnel
• provide value for money using only the highest quality materials
• satisfy clients, regulations and staff, and
• provide such services in a professional and ethically responsible manner